Cities worldwide are becoming digital—or are evaluating strategies for doing so—in order to make use of the unprecedented opportunities possible from rapid network connectivity or the Internet of Things (IoT).
Digital transformation (or digitization) requires city leaders to rethink how their agencies operate—and interoperate—to maintain city infrastructures and deliver citizen services efficiently. They should understand that a host of new technology strategies are available to help them do that. It has been widely forecasted that within the next 10 years, 70 percent of the world’s population will live in cities. In order to stay ahead of this deluge of urbanization, digitization is imperative for city survival.
Digitization necessitates a combined understanding of government, citizen, and business processes in order to apply the appropriate networking technology strategies and architectures that will connect everything—people, data, actions, devices, machines—as well as embrace analytics and take a holistic approach to data security and privacy that spans technology, operations, and culture.
Cisco has developed a framework for addressing the challenges that cities are facing and how those challenges are reflected in the milestones along their digital journey. This framework successfully addresses the shared challenges cities face and also preserves a city’s uniqueness in how solutions are implemented and supported. Digital transformation—done well—will enable government leaders, city administrators, local businesses, and citizens to realize outcomes needed to survive and thrive.